Professional Cleaning of Custom Drapery and Fabric Shades in NYC

It was a pleasure to work with Charles at NY Drapery Care, beginning to end. We were getting 5 Hunter Douglas Silhouttes cleaned ranging in age from 5 to 18 years. Charles did a great job explaining the pricing, timelines and watch outs (for example, one of blinds had a small paint stain, and he explained upfront that it might be impossibe to get that off completely, but given it's location it really didn't matter!). He installed temporary paper blinds to ensure we didnt have any privary concerns while our blinds were out for cleaning. The blinds came back very timely and in great shape. I have no reservations in recommending NY Drapery Care. It was a pleasure working and conversing with Charles throughout the process.

Charles and his team were terrific. They came day after I called, removed drapes for cleaning and storage while I had my windows replaced and rehung within a week of my call to return. Team was cordial, efficient and neat. They did terrific job.

From the first time talking to Charles, I can feel his passion and confidence over his work. Kelly and the crew are very professional too. Instead of doing an on-site inject/extraction cleaning recommended by Hunter Douglas, they removed the sillouttes and took back to workshop for a deep cleaning. I will attach before and after pictures to show how terrific the result is!

Very professional and high quality work

NYC Drapery Care made our 17-year old living room drapes look brand new — soot and stains are completely gone. The service they provided was also prompt and professional. Highly recommend them!

I have lived in New York City for 37 of my 59 years and in this time I have only worked with the top one percent of one percent of wealth and my entire career has been built on extreme customer service as my field of work is pure luxury and that is the only way to truly set one apart. My standards are so high and I have made it nearly impossible to ever feel that I have the same treatment given to me that I have given to others. I was referred to Chuck and his service first for blind cleaning and repair and after my first talk with him, after hours I might add, he told me about his drapery cleaning service. It was not something I had heard of or entertained as my curtains were a gift from a very affluent client and were made for me in embrodiered silk taffeta and I assume they would just never come down and I would just wait for them to fall apart. When Chuck came to my home, he suggested I clean them and because his confidence, assurance and demeanor were so reassuring, I decided to move forward with his advice as he presents himself with the utmost professionalism. I am a bit of a control freak and also highly detailed and organized and Chuck answered each and every text or email with timeliness and good humor and also delivering on his promises of time and agreed upon communication. Today, he and his lovely assist, Kelly, installed what looked like brand new drapes with not one pucker or gathering from where they are artistically stitched. Without asking, he installed them without the hard pressed look of pleating, but rather allowed their volume and flow to naturally hang which was a testament to his own good taste and observation of the luxury of certain fabrics. One could eat off all the surfaces he touched and he would not allow me to lift a finger, only to relax and savor what was the most stress free part of my redecoration. In a world where so few care, I can promise you that Chuck will not meet, but rather he will exceed all expectations one might have and also raise the bar for what one will accept from others. He is in a class all his own and takes cleaning to an art form. He , to me is a restoration expert, not a drapery cleaning service. And to boot, he is now called my friend

Charles was excellent to work with. Extremely responsive. Everything came back beautifully!

I was so lucky to have Drapery Care handle the much needed cleaning of my roller shades. Charles, the owner, was easy to reach and work with. He was very professional—always returning my calls/texts quickly and thoroughly answering my many questions. The pickup and return of my shades also went exactly as scheduled. After seeing my shades, Charles even revised his initial estimate downward saying it was not as big a job as he had thought. My shades now look like new. Thank you, Charles and staff.

I am thrilled with my shades. NY Drapery Care removed my motorized shades, cleaned and reinstalled them. They look new! A very professional team. I highly recommend them.

Great experience. They came on time and did a very good job of cleaning very dirty shades